faq

Balloons Fete uses only the highest quality balloons and materials; however, we cannot guarantee your balloons will last once they have been delivered. Environmental factors, not limited to, weather, children, pets, different surfaces, hot or cluttered car conditions, and foliage can jeopardize the lifespan of our creations. We will replace anything we pop in transportation or during setup.

Balloon installations last anywhere from 1 day to 2 months depending on the conditions. Helium is very sensitive to extreme heat and cold, meaning that the lifespan of your balloons could be affected by the temperature of your house or the weather outside.

Yes, we deliver to all of Los Angeles county.

Yes. It varies on the delivery location. In addition, the fee is 20% of the entire cost.

Once the event is over the balloons are yours to keep, unless a backdrop or arch was rented, then we return to pop the balloons. We retrieve the rental the same day or next day depending on the time of the event. 

No, we cannot guarantee the quality of the balloons nor handle decorations not provided by us. 

Yes. Once your inquiry form is submitted we will discuss the details of your event which will be written up and sent to you as an estimate. Once approved we require a 50% deposit which guarantees your event date and time, and the remaining balance is due (2) days before the event.

Deposits made to hold the date of your event are non-refundable. However, a credit will be held on your account indefinitely and can be used for any future events.

We do our best to accommodate everyone. Last-minute orders require extra work in rearranging schedules and extra shopping or balloon costs to make sure we have your materials in time so because of this, we charge an additional $50 for last-minute events.  All bookings are subject to availability.